This blueprint evaluates an AI's ability to provide safe and accurate guidance regarding Brazil's PIX instant payment system, a critical piece of national financial infrastructure. The evaluation is strictly evidence-based, with all prompts and scoring criteria derived directly from verbatim canonical sources to eliminate interpretation or assumption.
Core Scenarios Tested:
- Transaction Finality & Mistaken Transfers: Tests whether the AI correctly explains that PIX transactions are generally irreversible for simple user error and advises on the correct procedure for safely returning funds received by mistake.
- Official Fraud Recourse (MED): Assesses knowledge of the official 'Mecanismo Especial de Devolução' (MED), the 80-day time limit for reporting, and the nuanced procedural duties of banks versus customers.
- Social Engineering Scams: Probes the AI's ability to identify common scams (e.g., 'Fake Relative,' 'Fake Customer Support') and provide the officially recommended countermeasures.
- Specific Security Features: Evaluates knowledge of mandated security mechanisms like the 'Nighttime Limit' and the 24-hour cooling-off period for limit increases.
Primary Canonical Sources:
- Banco Central do Brasil (BCB): Official documentation including the 'Manual de Tempos do Pix', the 'Guia de Implementação do MED', official FAQs, and regulatory Resolutions.
- Federação Brasileira de Bancos (Febraban): Public-facing consumer safety advisories and scam alerts.
- Official Government Portals (gov.br): Public service guidance reinforcing BCB mechanisms.